MemberCard Buyer Protection & Extended Warranty


Did you know? Your MemberCard debit card is protected.

You are protected every time you use your MemberCard debit card!

The program is simple! No forms to fill out, no applications and no extra cost!

  • Home or home based business purchases are protected
  • Up to $60,000 lifetime
  • Gifts (without recipient limitations)
  • No limits on valuables
  • Any MemberCard Debit Card member is covered, not just Canadian residents
  • World-wide purchases, not just Canadian purchases
  • If you have a MemberCard Debit Card, purchases made with a cheque drawn on the same account are also protected

Buyer Protection
Offers protection on the purchase of most retail items - including gifts!  The item is protected for a full 90 days after the purchase, if it has been stolen, broken, or even consumed in a fire. Valid claims will be satisfied either by replacing the lost or damaged item, or by a cash payment not to exceed the amount of the total purchase price.

Extended Warranty
The warranty period of a purchased item is doubled up to one entire year, as long as the manufacturer's warranty is valid in Canada for five years or less.

Chequing Accounts
If a merchant does not offer Interac Direct Payment, you can make a purchase using a cheque drawn on an insured account and receive the same protection for your purchase.

What is NOT covered?
Items not covered include: cash, travelers cheques, motorized vehicles, animals, and living plants.

How to make a claim?
Be sure to keep a copy of your transaction record, the merchant bill, and (for warranty claims) the manufacturer's warranty. Call 1-877-564-2847, ext. 6895 and a Claims Representative will assist you.